A hand with Booth

In the iPhone app, open My Booth → Account → Report a problem. Choose Bug, Show info, or Idea. Tell us what happened and what you expected. Queued for delivery means the app queued your report; it does not confirm that Booth received it. Email us if delivery is uncertain or the app will not open.

Use the same phone number to return to your Booth once text sign-in is available. An optional Settings email is verified separately and is not a login method. Keep existing email-only or guest sessions open until you have verified a number; do not sign out or reinstall to troubleshoot. Never send us a sign-in code or password.

Upcoming Saved and Going shows are visible to accepted friends while plan sharing is on. Manage sharing in Account → Plan sharing. Past nights, scores and taste follow Account → Privacy: Private, Friends, Friends of friends (the default), or Public. Notes are private by default. An already-shared note is visible only to accepted friends who can see that rating, and editing it makes it private again; choose sharing in the iPhone app’s rating note step. New notes start private. You can remove or block a friend. Private plan rooms are paused.

Send the show link and what is wrong: price, date, venue, bill, or ticket link. Listings can change, so check the promoter or venue before heading out. Ticket purchases and refunds are handled by the ticket provider.